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Investigator I Office of the Inspector General

Website The Illinois Tollway

Maintain the safety and efficiency of the Tollway system.

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it’s I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

The Office of the Inspector General (OIG) was established by statute to foster effective and efficient Tollway administration and operation and to promote integrity and accountability at the Tollway by providing independent oversight functions including investigations and reviews. The OIG has broad jurisdiction to detect, deter, and prevent fraud, corruption, mismanagement, and misconduct by Tollway officials and employees as well as Tollway contractors and vendors.

In furtherance of this mandate the Investigator I, under direction of office management and general supervision of senior level staff, conducts confidential and highly sensitive investigations and reviews to detect, deter, and prevent fraud, waste, abuse, corruption, mismanagement, and misconduct. This position involves working with extremely sensitive and confidential personal information and information associated with investigations and legal proceedings.

Essential Job Functions
The Investigator I position is an entry level position that reports to the General Manager of Investigations and the Inspector General. Principal responsibilities include the following:

Conducting investigations and reviews
Gathering and analyzing relevant evidence and interviewing complainants, witnesses, and subjects
Documenting investigative and review activities
Maintaining file material in accordance with applicable laws and policies
Drafting reports of findings and recommendations
Conducts interviews of subjects, witnesses and other parties to gather verify and corroborate evidence
Gathers, compiles, interprets, and analyzes data, documents, records, and information, including but not limited to employment records, service and construction bids and contracts, and relevant laws, rules and regulations
Conducts stationary and mobile surveillance
Documents investigative and review activity according to procedure in an accurate and timely fashion
Recommends actions and develops investigative plans based upon information generated through review of records and documents, complaints, tips, or other inquiries
Documents statements, observations, and evidentiary materials
Prepares confidential, accurate and concise written reports and memoranda recommending case action and resolution of investigations and reviews
Requests and secures supervisory approval on all matters requiring approval
Interacts with Tollway officials, employee, vendors, and the public, and prepares intakes based on written, hotline, and in-person submissions
Due to the highly confidential nature of this position, the Investigator is expected to preserve and protect the confidentiality of all investigations and the identity of complainants and witnesses
May also be required to testify, as needed, before any state or federal grand jury, municipal, county, state or federal court or administrative body
Performs other duties as required or assigned within the scope of the mission of the OIG or the duties set forth above
Educational Requirements:

Bachelor’s degree in pre-law, government, business, criminal justice, public administration, political science, journalism or a related field of study; or an equivalent combination of education and experience
One year of experience in internal investigations or reviews, law enforcement, journalism, or a related field or successful completion of a federal, state, county or municipal sponsored law enforcement training academy.
Additional Requirements:
Strong, analytical, organizational and problem-solving skills
Demonstrated ability to communicate clearly and concisely both orally and in writing
Attention to detail
High personal ethical standards
Knowledge of current investigative techniques, practices, and concepts
Considerable functional knowledge of Microsoft Office Suite (Word, Excel, Outlook), and general office equipment
Ability to work independently and in a team environment, and to interact professionally with others
Ability to recognize and gather relevant statements, exhibits and materials necessary to support appropriate administrative, disciplinary, and/or prosecutorial action
Possession of a valid Illinois driver’s license
All OIG employees must be nonpartisan and free from conflicts of interest.

Preferred Qualifications include:
Desire and demonstrated ability to learn and master new investigative skills and techniques preferred
Certification by the Association of Inspectors General or the Association of Certified Fraud Examiners preferred

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.

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